Click
& Collect

Tune Up Omnichannel

"Click & Collect" allows customers to shop online via e-store or app only to pick up the purchased items at a local store of their choosing.

Integration

Key elements of the "Click & Collect" solution

Implementing "Click & Collect" requires a complex integration between the app and the e-store, in-store sales panel, and the varied POS checkout system.

How it works?

Click & Collect in 4 easy steps
1. Order
online

To order products online, whether using an app or an e-store, the customer needs to choose the pickup store first. Then, they browse through the offer, checking out products which they wish to purchase. Finally, they place an order.

2. Order
picking

An employee receives the order and retrieves all products listed there. Once order picking is complete, the customer is informed that their order is ready to collect.

3. Order
notification

Customers receive a message that their order is ready and awaits pick up.

4. Collecting
orders

Customers can collect their assembled orders at their chosen location.

Click & Collect
Customised to your business

For one of our clients, POLOmarket, we have developed a Click & Collect module and integrated it with the already existing iOS and Android friendly apps which we created earlier. Due to the COVID-19 pandemic, the Click & Collect service has quickly gained popularity with the customers. The speed of implementation proved crucial. The proficient team we formed worked intensely to provide POLOmarket customers with a safe and convenient means of shopping.

Trusted by:
In case of Click & Collect
services the process is as follows
Analysis
  • We will start by analysing your current business situation in terms of IT solutions used as well as the potential the Click & Collect service carries for your customers.
Design
and programming
  • Once you decide to cooperate with us, first, we will design the process which will ensure the best experience for both your customers and your employees. Next, we will arrange and implement an appealing and intuitive digital solution: a mobile or web app.
Implementation
  • We will see to implementing the Click & Collect service successfully, assuring that your business receives every possible support..
Support
and development
  • We will make sure that the app is available and stable at all times. Additionally, we will continue supporting you in any further developments by means of every function your customers or your business goals could require.